Epic always takes the time to follow up with us and make sure that our service requests actually get com-pleted to our satisfaction.

Epic has become one of our trusted outside vendor relationships. So many of our working relationships don't engage our business as if they were a department within our company. However, Epic has blended in seamlessly with our corporate services and has been completely dependable. Surprisingly, they often think well beyond our planning as they leverage their experience in the technology space. Epic has also been very sensitive to our needs and willing to invest in their own staff to gain knowledge and expertise in areas that are key to our success.

EPIC has been a valuable resource to us. They are our IT support and are able to resolve most issues remotely. This has been very effective for us as I can log into their website, add a case and have someone respond to the issue within 15-30 minutes. This allows me to focus on other areas of our practice and know that the IT issue will be resolved.